TERMS & CONDITIONS
BOOKING POLICY
All sessions must be booked at least two hours in advance. YOU WILL RECEIVE A CONFIRMATION EMAIL ONCE PAYMENT IS SUBMITTED. NO STAFF MEMBER IS CONFIRMED WITHOUT TALKING TO A REPRESENTATIVE, IT IS ONLY A REQUEST.
ENGINEER BREAK POLICY
To maintain focus and quality, our engineers take a 10-15 minute break every 90 minutes during sessions 3-4 hours and a 30-minute break every 90 minutes for sessions 4-8 hours. ( If engineers decides to keep working then disregard)
● This helps reduce ear fatigue and keeps creativity flowing.
● Without breaks, ear fatigue makes it harder to notice fine details in the mix, and mental burnout leads to errors.
● Regular breaks keep the engineer sharp and ensure the client gets the best results.
SESSION TIME
● Your session starts at the booked time. Please arrive early to maximize your time in the studio. Late arrivals will not extend the session end time.
PAYMENT & DEPOSITS
● A 50% deposit is required to secure your booking. The remaining balance is due at the start of your session.
CANCELLATION & RESCHEDULING
● Cancellations: Deposit non-refundable but goes toward next session
● Rescheduling requests must be made at least 12 hours in advance.
CONTENT POLICIES
● NO explicit language or visuals